Move Your Winnings Back to Your Wallet
When you are ready to cash out, head to the cashier and select the withdrawal tab. We route payouts back through the same channel you used to deposit where possible — so if you funded via Boost, your withdrawal goes back to Boost. Choose the amount, complete the identity check if prompted, and submit. We do not invent payout timelines here; processing
depends on the payment network and your account verification status. Keeping your account verified in advance means fewer hold-ups when you actually want the money.
- Go to the withdrawal tab — Inside the cashier, switch to the withdrawal section and select your payout method — Touch 'n Go eWallet, Boost, or GrabPay.
- Enter the withdrawal amount — Type in the amount you want to move out. The cashier will show your available balance so you know exactly what is withdrawable.
- Complete verification if prompted — If your account has not been verified yet, you will be asked to upload your MyKad or equivalent document before the request is processed.
- Submit and monitor status — Confirm the request and track its status from the transaction history tab in your account settings.